Advanced Media Supplies Company (AMS), Thailand’s largest retail distributor of book product, was founded in 1996 by Nongnuch Sukjaijaroenkij who steadily aims to uplift Thai education as universal level with a line of though that ‘education makes people different’, and certainly, ‘differentiation causes advantages’. With this strong intention, AMS needs to be a part to drive social success by supports of ‘people investment’ and ‘learning organization’.
We are industry leader and innovator who supplies several books, more cost-effective, from all over the world with fastest, most efficient, and accurate distribution services to our customers. The major strength of our company has been our consistent and ongoing blend of long-time close relationship with several foreign publishing houses and many enthusiastic and talented new associates who join our company.
What We Provide?
AMS works intensively with more than hundred education accounts and sends hundreds of personalized catalogs and samples to customers. We attend all education expos and meetings to build new relationships with educational wholesalers from around the country. We works closely with academic, professional, business libraries, approaches professional, academic associations and groups. Many titles represented by us originally published with only the traditional book market in mind, are now also adopted for college and university courses and bought by research libraries.
We do also interest in niche market, AMS actively sells to specialty and niche market wholesalers, mail order catalogs, online resellers, and independent retail stores with special themes. As every special interest book has a compatible special-interest market outside of the book trade, it is important to customers for those markets and present the appropriate titles to each of them.
Presently, we are being number one bookstore in customer’s mind. Advanced Media Supplies Company (AMS) decided to be the first mover to completely provide IT books from global publishing houses, especially, Microsoft Press, which we are appointed as Thailand’s sole distributor. ‘IT Book House’, ‘HIED Book House’ and ‘School Book House (children’s book)’, our proud bookshops, are now expanding into city centers and close to you.
Advanced Media Supplies Company (AMS) is a place where mentoring often leads to lasting friendships, creating an environment where every person can achieve their highest potential. Our staffs work with passion and we have the most experienced staffs in the industry, who’s ready to provide the best service and suggestion for the highest benefit of customers. With more than 10 years working in book and educational aid industry that we love, we understand the needs and challenges of today's classrooms and social needs. We are searching for thousand of books, numerous exercises, interactive graphics, reading materials, training materials, references, encyclopedia for professional, rare literatures and articles at all departments from global sources to our bookstores, book points or as ordered. By considering the needs of digital library and networking, Advanced Media Supplies Company (AMS) is moving forward to cover not only printed books but also digital contents in terms of eBook, databases and other online services.
With our professional working team, such as Wareerat Siriwong; our longest experienced assistant to MD who can assist you all your printed materials requirements, Somyos Kanjanaphibul; our product specialist manager who seeking for very special, quality and up to date book around the world presents to Thai readers, Busaba Sripai; IT Book House Manager, a working woman who delight to responsible and service the need of IT customers at our 2 bookshops, or, Min Zayar Lwin; our capable oversee co-ordinator and negotiator, who has a good relationship with oversee contacts and deal to explore and present the educators all new ways and materials of teaching and learning. Besides, more than 40 staffs ready to service customer and fulfill the company’s will to make ‘AMS, the excellence in education’.
Therefore, all our staffs provide service as ‘one stop service provider’ which supply several books to many school’s libraries, universities, book points and hands of people who interested easily by just simply fax or a call. Over the years, AMS staffs have developed clear ideas about what works and what does not. We have access to the company’s own sales data, and also to sales data from all of the major accounts in the book market. Calls from customers are taken immediately if possible or are quickly returned by our customer service representatives with online computer support. They are available to take orders, answer questions, and solve logistical problems. Every call to AMS is answered by a polite and knowledgeable person. Most questions and problems are resolved in a matter of moments without having to put a customer on hold or calling back at a later time.
In distribution process, we operate own order processing and shipping facilities. By keeping these essential functions in-house, AMS is able to offer unusually responsive customer service. Orders are, with rare exceptions, we try to fill within 24 hours. Rush orders received in the morning are routinely shipped that same day, and afternoon orders are shipped the next working day by the company’s staff or airmail.
Our distribution facility is highly computerized. The books in every order are scanned by specific computer software that checks for accuracy and informs the larger customers, before the shipment is received, what each carton in the order contains. For returned copy, we electronically scanned and carefully inspected, and shippable copies are returned to stock and for damaged copies, it will handle according to individual publishers' instructions.
AMS is committed to the strength of a well-informed community and supports numerous organizations working to ensure the unimpeded sharing of ideas and knowledge. We have a social responsibility to the community and to our industry to fight censorship, promote literary awareness and encourage authors and their works.
By donating books, time and money, AMS is a leader in the support of public schools and libraries, adult literacy programs, children's reading programs, free speech issues, and civil rights causes. Its one small way of saying thank you to a community we love. Small bookseller as we are, promptly to support the importance of reading in every person's life.
Bangkok 10150 Thailand